Here is the information you need to know about shipping and delivery for your beingU order.

Where does beingU ship from and what countries do we ship to?

beingU fulfills orders from warehouses in both the UK and the US. We do this so we can get your order to you as quickly as possible.

Currently beingU ships to the following countries from our UK warehouse:

United Kingdom, Belgium, France, Germany, Ireland, Isle of Man, Italy, Netherlands, and Spain.

beingU ships to the following countries from our US warehouse:

United States and Canada.

We will be adding more countries very soon, so please check back or contact us at connect@beingU.me

What carriers do we use and how much does it cost?

The delivery method, transit time, and cost are determined by the destination country. See below for the option for your country.

UK and Isle of Man Royal Mail Standard Shipping FREE SHIPPING! Delivery is between 2-4 working days from date of shipping (with the exception of some northern parts of Scotland, the Scottish Isles, N. Ireland and Isle of Man)

Belgium DPD Local £11.95 Delivery is between 2 working days from date of shipping

France DPD Local £12.35 Delivery is between 2-3 working days from date of shipping                                                   

Germany DPD Local £11.38 Delivery is between 2-3 working days from date of shipping                                                  

Italy DPD Local £15.27 Delivery is between 3-4 working days from date of shipping                                                      

Netherlands DPD Local £11.50 Delivery is between 2 working days from date of shipping

Republic of Ireland Royal Mail £11.50 Delivery is between 3-5 working days from date of shipping                                                                                                  

Spain DPD Local £15.70 Delivery is between 3-4 working days from date of shipping                                                     

United States USPS Priority Mail Free Shipping! Delivery is between 2-3 working days from date of shipping                                                     

Canada USPS 1st Class Mail International £10.50 Delivery is between 7-21 working days depending on the Province

When will we ship your order?

We strive to ship all orders within 2 working days of receiving your order. Please note that during peak shipping times such as holidays it may take slightly longer. If you need your order shipped sooner for some reason, please email us at connect@beingU.me before placing your order and we will do our best to accommodate you.

How do I track my order?

When your order ships you will receive a tracking number automatically at the email address you provided at checkout. Please note that depending on the shipping method tracking may only indicate when the package ships and when it is delivered. DPD Local and USPS Priority Mail are fully trackable so you can see your package every step of the way.

Keep in mind that while the tracking number is generated when the shipping label is created, it will not be active until your package is picked up and scanned by the carrier.

What about customs charges, duties, and taxes?

Customers outside of our shipping countries of the UK and US are responsible for all import duties, customs charges and local taxes that may be incurred in the destination country and are not included in your cost at checkout. If your order is returned to us due to unpaid import duties, we reserve the right to deduct the cost of the return charges and any fees we incur from your refund.

What to do if you entered incorrect address information when checking out.

If you made a mistake with your address during checkout, please contact us at connect@beingU.me as soon as possible so we can attempt to correct the information before your order ships. Once the order has shipped it may not be possible to change the information until the package is returned to us.